FAQ
Frequently Asked Questions
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When will my order ship?
Krista is working diligently to ensure orders are processed in a timely manner, typically within 2-3 weeks.
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What can I expect from Mystery Bundles?
With a Mystery Bundle, expect a thrilling surprise with each package! These bundles are curated based on general style trends and seasonal essentials. Each Mystery Bundle includes a variety of items, which may range from chic tops and cozy sweaters to stylish pants and unique accessories, all selected to inject excitement and diversity into your wardrobe. Embrace the adventure of discovery, knowing that each piece is chosen to inspire and delight, with sustainability in mind.
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What can I expect from Personalized Bundles?
Personalized Bundles are your custom fashion solution, meticulously assembled to align with your specific style preferences, sizing, and any occasions you're dressing for. After you share your style inspirations (like a Pinterest board or detailed descriptions), occasions, and measurements, I dive into the world of thrifted chic to find pieces that speak directly to your unique vibe. Personalized Bundles offer a more tailored approach, ensuring that each item has the potential to become a cherished part of your wardrobe.
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How do I provide my style preferences and measurements?
When ordering either a Mystery or Personalized Bundle, you'll have the opportunity to share detailed information about your style preferences, occasions you're shopping for, and any specific requests you might have. For Personalized Bundles, providing your measurements is highly encouraged to ensure the best fit possible. This can be done through an order note or a direct email after your purchase, allowing me to curate your bundle with precision.
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What if an item doesn't fit or I'm not happy with my selection?
Due to the bespoke nature of our bundles, all sales are considered final. However, your happiness and satisfaction are paramount. I strive to provide as much detail and clarity upfront to help you make informed decisions. If you have specific concerns about fit or style, especially for Personalized Bundles, sharing detailed preferences and measurements upfront can significantly enhance the accuracy of selections made for you.
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Can I request items for specific occasions in my Personalized Bundle?
Yes! The beauty of Personalized Bundles is their ability to be finely tailored to your needs. Whether it's for day-to-day wear, a special event, or a specific season, providing details about the occasion allows me to hunt for pieces that are not just beautiful but also perfectly suited to your upcoming events or lifestyle.
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Are the clothes new or used?
All items are thrifted, meaning they have been previously loved. This approach supports sustainable fashion, giving clothes a second life. While items are chosen for their quality and style, they may come with minor imperfections, which are part of their unique story and charm. While I ensure each item is of good quality, part of embracing thrifted chic is accepting minor imperfections like light pilling, marks, or slight wear. These are not flaws but markers of a garment's journey before reaching you.